How to fix a frozen mac when updating macos by corbin telligman – posted on dec 25, 2016 dec 23, 2016 in mac while macos is a very robust operating system, sometimes there can be hiccups when performing system updates.. 4 ways to resolve mac freezes during an software update issue whenever there is an issue with your software installation, you will see the screen getting stuck with an apple logo. the status bar showing the progress of the software installation will also be stuck in one place.. I am updating my imac 5k to the second public beta of el capitan 10.11.1, after restarting when i completed the download, the "installing software update" screen showed up..
Re:software update hangs i'm seeing the same thing on my macbook 2ghz. it started recently because i was able to download the efi firmware and x11 updates a week or so ago.. Apple has released a knowledge base support article that details a fix for an issue that causes software update to freeze in the middle of an installation for users running mac os x versions 10.5 – 10.5.5.. "when attempting to update software using software update in mac os x 10.5, the update process may stop responding while 'configuring installation' is visible in the update window," said apple..