Hi. i have this problem. my printer (hp mfp m125nw) went suddenly offline and didnt want to work, so i decided to reinstall driver. but installation always stops at 99% and the process must be canceled.. Hi @srj1. welcome to the hp support forums! i see that you're unable to print to your hp laserjet pro mfp m125a printer in windows 10. i would be happy to help you and please remember to return to this thread and mark 'accept as solution', if i have successfully helped you resolve the issue.. On the printers display go to the setup icon, (wrench icon) services, hp smart install, turn it off or disable it. check the devices and printers and if the laserjet is listed, right click and remove device..
The hp software installation stalls or stops at specific percentages (for example, 96%, 94%, or 7%) or at specific points during the installation. the green progress bar might pause, or continually move back and forth, left to right, with seemingly no progress.. Hardware - hp laserjet pro print driver installation hangs and then fails at 99%: hardware, intravet hardware, supported windows operating systems, hp laserjet pro printers: how can we get the hp laserjet pro print driver installed when the installer hangs at 99% before failing? solution: go into the device manager and find the printer in the list of devices. right-click on the printer and. When you are prompted to connect the usb cable during software installation, use the device manager to manually select the printer driver. follow these steps to open the device manager and select the printer driver to complete the software installation..